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How to Fix a Toxic Culture
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How to Fix a Toxic Culture

by Donald Sull, Charles Sull
September 2022
Intermediate to advanced
18 pages
1h 3m
English
MIT Sloan Management Review
Content preview from How to Fix a Toxic Culture

How to Fix a Toxic Culture

To address toxicity in the workplace, research shows there are three critical drivers companies should focus on: leadership, social norms, and work design.

More than 90% of North American CEOs and CFOs believe that improving their corporate culture would boost financial performance.1 Most of these executives ranked a healthy culture as one of the top three among all factors — including strategy, innovation, brand, patents, and others — in terms of its impact on results. More than 80% also acknowledged that their organization’s culture was not as healthy as it should be.

If leaders view culture as crucial and needing improvement, you might expect them to focus on improving ...

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Publisher Resources

ISBN: 53863MIT64206