Chapter 2

What are the styles and what’s your style?

O, wad some Power the giftie gie us To see oursels as others see us!

Robbie Burns

What are the styles?

People have natural patterns of behaviour that reflect their personality. We describe people as outgoing, reserved, serious, chatty, thoughtful, intense, friendly, argumentative, enthusiastic, bossy and so on. When we communicate with other people, we instinctively pick up cues from the way they move, how they speak, and the expressions on their faces. We interpret these cues and create an impression of the person, their personality and of their current state of mind, which may or may not be accurate, as we saw in the last chapter.

Similarly, they make assumptions about us based on how ...

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