How to Have the Best Employees (Collection)

4. Provide Ample and Appropriate Resources

I still remember when my dad first handed over the keys to the family car. I suspect you remember a similar event in your life as well. Whichever relative or friend was part of that “passage” ceremony, I bet you saw it as much more than just the chance to get behind the wheel solo for the first time. The keys were a vote of trust, and if your dad was like my dad, the keys were handed over with an eye-to-eye look that said more than words could convey: Here’s the car, now justify my trust in you by acting responsibly and doing the right thing. It could well be that I am alive and kicking today because his trust in me was well-founded.

That said, if his handoff of the keys had been accompanied by a strict ...