If you find it hard getting on with your boss, try being one! I believe managing staff is one of the most difficult tasks a person ever has to do. I’ve been working on the right way to manage for many years and I still believe I am a beginner.

Why should it be so hard? All you have to do is find the right people, train them, give clear direction, support them, understand they are human and may make mistakes, allow them flexibility, take the blame if they get it wrong (because you mustn’t have briefed them properly), allow them to take the credit when it goes well (to motivate them), ensure you don’t break one of the three million employment laws that have been introduced in the last year and pay them a good wage. Come on, it ...

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