Chapter Nine
Building HighPerforming Organizations: Where Do You Start?
Being a good manager is a tough job. If you are a good manager, you already know that. There are hard choices and accountability measures that come with being a good manager, which most people would not relish. In other words, being a good manager is not for the faint of heart. However, it is important to stress that most good managers see the importance of trying to work with or challenge people whose performance is not all that is desired, instead of firing people before the real reasons for their underperformance have been carefully studied and addressed. People underperform ...
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