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How to Make Collaboration Work by David A. Straus

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Chapter 7Facilitative Leadership

Leaders have a profound effect on the cultures of their organizations and communities. The support of leadership is essential if an organization or community is to build a collaborative environment and implement the five principles of collaboration.

These truths became clear to me when I facilitated a retreat in Northern California for a city manager and his staff. The retreat was designed, in part, to allow the staff to surface problems that affected everyone, and then to collaboratively develop solutions to those problems. In the preretreat planning session, the city manager expressed considerable enthusiasm and support for this kind of collaborative problem solving. During the retreat, we hit a snag when ...

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