Chapter 8Collaborative Organizations

I tend to be an abstract-to-concrete kind of thinker. I develop a somewhat intuitive theory first, and then work “downward” to see if it can be applied to specific situations. The opposite style of thinking—the more empirical approach—is to first observe lots of data and then work “upward” to generate a more abstract principle. That’s definitely not my style. I arrived at the idea of facilitated meetings, for example, by starting with some general theories about human problem solving and the potential role of a process tool giver. The ideas just made sense to me, and I was excited to discover that they solved many practical meeting problems.

This same abstract-to-concrete thinking—and the same gut feeling ...

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