How To Manage Training: Facilitating Workplace Learning for High Performance

5Administrator

Learning Objectives

By the end of this chapter, you should be able to:

• Name three characteristics of today’s changing workforce that suggest the need for administrative competency in managing training.

• Describe three processes to help develop internal networks of colleagues.

• List five drivers of change that point the way for administrative action.

• Describe three ways to get the most value from outside seminars.

• Name the four organizational categories to document as part of training project management.

INTRODUCTION

An administrator gets things done—through people, through processes and systems, and in synch with corporate ...