How to Manage, 4th Edition

Table of contents

1. Cover
2. Title page
3. Contents
4. About the author
5. About the fourth edition
6. Chapter 1 Introduction and summary: real managers for the real world
   1. 1.1 Rational management
   2. 1.2 Emotional management
   3. 1.3 Political management
   4. 1.4 Management quotient
7. Chapter 2 Rational management skills: dealing with problems, tasks and money
   1. 2.1 Starting at the end: focus on outcomes
   2. 2.2 Achieving results: performance and perceptions
   3. 2.3 Making decisions: acquiring intuition fast
   4. 2.4 Solving problems: prisons and frameworks – and tools
   5. 2.5 Strategic thinking: floors, romantics and the classics
   6. Financial skills
   7. 2.6 Setting budgets: the politics of performance
   8. 2.7 Managing budgets: the annual dance routine
   9. 2.8 Managing costs: minimising pain
   10. 2.9 Surviving spreadsheets: assumptions, not maths
   11. 2.10 Knowing numbers: playing the numbers game
8. Chapter 3 Emotional management skills: dealing with people
   1. 3.1 Motivating people: creating willing followers
   2. 3.2 Persuading people: how to sell anything
   3. 3.3 Coaching: no more training
   4. 3.4 Delegating: doing better by doing less
   5. 3.5 Handling conflict: from FEAR to EAR
   6. 3.6 Giving informal feedback: making the negative positive
   7. 3.7 Using time effectively: activity versus achievement
   8. 3.8 Minding your mind: the management mindset
   9. 3.9 Finding your performance zone: learn to thrive
   10. 3.10 Learning the right behaviours: what your team really wants
9. Chapter 4 Political management skills: acquiring power to make things happen
   1. 4.1 The ten laws of power: achieving PQ
   2. 4.2 Taking control: the power of ideas
   3. 4.3 Managing change: people, not projects
   4. 4.4 People and change: through the valley of death
   5. 4.5 Making things happen: managing projects
   6. 4.6 The art of unreasonable management: ruthlessness
   7. 4.7 Managing your boss: and difficult people
   8. 4.8 Managing your career: career is a noun and a verb
   9. 4.9 Playing the game: manage the politics
   10. 4.10 Achieving and use influence: become the trusted manager
10. Chapter 5 Management quotient skills: managing your journey
    1. 5.1 Acquiring MQ: how to learn success
    2. 5.2 Employing MQ: uses and abuses
    3. 5.3 Decoding the success formula: happy endings
11. What did you think of this book?
12. Index
13. Advertisements
14. Imprint page