Chapter 2Working with Adult Audiences

When I was about six years old, I wanted very badly to grow up and be a basketball player. I was totally hooked on the sport and longed to be tall and famous. As I grew, so did my aspirations of adulthood. I passed through various stages of wanting to be a football player, an astronaut, a doctor, a lawyer, even the President of the United States. In fourth grade, however, these dreams took on a more serious focus.

I wanted to be a teacher. I had a fourth-grade teacher named Ms. Tuttweiler. She was everything a teacher should be. She was compassionate, she was kind, and she was sensitive to the needs of your typical 10-year-old. She had a spunky side too! If you were caught chewing gum, Ms. Tuttweiler made you wear it on your nose. If you talked too much, she made you talk to yourself for a few minutes back in the coat closet. She even discouraged note passing by reading that private little message in front of the class. The funny thing is, even with all those punishments, everybody loved good old Ms. Tuttweiler. I liked her so much that I actually felt an inspiration to teach. Unfortunately, for most of us who are drawn to corporate training, this harmless role model often can expose us to some potentially dangerous situations.

The first, and most important, point that you have to understand is that what worked with a child will not work with mature audiences. When asked to conduct training, the first instinct new presenters have is to draw ...

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