WAY 8:
Now this is an area that can often be overlooked when exploring how to communicate with influence and impact. But how we deal with questions can be crucial to our success. Not every meeting or presentation will include time for questions, but when they do, handling them badly can see your credibility crumble in seconds.
When Tony Blair reflected back on his time as Prime Minister of Britain, he recalled how much he struggled with Prime Minister’s Question Time. He considered one of his triumphs as PM to be seeing it go from a twice weekly affair down to just once a week. In his autobiography he describes the anxiety he felt in preparing ...
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