How to Speak So People Really Listen

QUESTION 3:

The temptation when we look at the issue of body language is to focus solely on the obvious, but sometimes superficial, points like ‘what to do with your hands’ and ‘make sure you maintain good eye contact’. Now, although eye contact and the use of hands can be important, I’d like to start by returning to some deeper and more important aspects of our communication.

We’ve already referred previously to the chapter ‘Get your attitude into gear’, but I’d like to do so again. The reality is that your attitude towards your topic, audience and yourself will impact your body language – probably far more than you realize.

Here’s the deal. ...