Chapter 11
Getting the Upper Hand in a Meeting
The guidance I provide in this chapter focuses on meetings with a purpose, just as every “meeting” I have had with a prisoner has a purpose. Even so, this chapter may also help you introduce purpose into those regular staff meetings that occur regardless of whether or not anyone has a point to make.

Planning and Preparation

Most people I meet in a business environment have never done what I’m about to tell you to do: Prior to your initial meeting with someone, exploit all source documents available to you. Read articles, online references, and whatever else you can find to know as much as possible about the company and the person or people with whom you’ll be meeting. How do I know that most ...

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