Analysis of the Problem
Why had no one done anything about the problem? This is a central question when working with improvements. The answer will lead you to what gets people engaged and motivated to address important issues.
Why Had No One Done Anything About the Problem?
Feedback on what they have done plays a decisive role in how people act in the future. Although the employees at the IT company did receive feedback, it was not done in a constructive way. They were presented with a graph showing the joint result of everyone at the company, ...
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