You may remember that in the earlier chapter “You get what you tolerate” we explored the challenges of tolerating and accepting other people’s behaviour. This chapter is about the fact that on occasions it might be best to accept a situation or behaviour for the benefit of the long-term relationship.

Some may see this as contradictory advice.

It isn’t.

As I mentioned earlier, if you want to succeed with people you need to avoid a one-size-fits-all approach. Being flexible and adaptable is crucial to dealing with people, so sometimes a different approach or strategy is required. Remember, a fire extinguisher is very useful – but not if you’re ...

Get How to Succeed with People: Remarkably easy ways to engage, influence and motivate almost anyone now with the O’Reilly learning platform.

O’Reilly members experience live online training, plus books, videos, and digital content from nearly 200 publishers.