Strategic Performance Management
Falconer Mitchell, Hanne Nørreklit, Lars Braad Nielsen, and Lennart Nørreklit
Insights from This Case Study
A company’s financial end-result performance is determined by two interrelated factors: operational performance and strategic performance. The aggregate measurement of the two types of performance implies that there is a lack of observation of the management’s strategic performance. This chapter articulates a conceptual meaning and tools for strategic performance measurement. Drawing on pragmatic constructivism, strategy is conceptualized to be about creating and enacting an overarching business model that aims to create strategic coherence among groups of operating actors over time. Strategic ...
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