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Stage 3 – Making a Connection and Being Understood
In order to really move things forward and get somebody onboard with your point of view, or to take a conversation to where you want it to go, that person needs to feel that they are like you to some degree and that you have the same values or are thinking along the same lines. They need to feel that you have a vested interest together. You achieve all of this when you make a connection with someone and you are certain that you are being understood. In this chapter, we will look at how to achieve this. We'll look at language, the key words that people use and even how the speed at which you talk can affect building a connection and being understood. We do all this to ensure, as much as we ...
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