July 2013
Beginner
200 pages
3h 24m
English
Content preview from How To Talk To Absolutely Anyone: Confident Communication in Every Situation
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12
Common Pitfalls
In this chapter we will take a look at some of the common pitfalls to avoid. These usually occur when something goes wrong (or rather when you believe it has gone wrong) in an interaction.
I Got a Bad Response and Didn't Know How to Handle the Situation
In most situations, if you get a critical comment or response from someone the best way to handle it is as follows.
Just calmly say either:
“That's interesting”
or
“OK”
In most instances, where someone is critical or gives a bad response, they are expecting one of two outcomes. Either you are going to argue back or you are going to retreat and go away having been humiliated or put in your place.
Said with the right calm, casual tone, the “That's interesting” or
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O’Reilly covers everything we've got, with content to help us build a world-class technology community, upgrade the capabilities and competencies of our teams, and improve overall team performance as well as their engagement.Julian F.
I wanted to learn C and C++, but it didn't click for me until I picked up an O'Reilly book. When I went on the O’Reilly platform, I was astonished to find all the books there, plus live events and sandboxes so you could play around with the technology.Addison B.
I’ve been on the O’Reilly platform for more than eight years. I use a couple of learning platforms, but I'm on O'Reilly more than anybody else. When you're there, you start learning. I'm never disappointed.Amir M.
I'm always learning. So when I got on to O'Reilly, I was like a kid in a candy store. There are playlists. There are answers. There's on-demand training. It's worth its weight in gold, in terms of what it allows me to do.