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How To Talk To Absolutely Anyone: Confident Communication in Every Situation
book

How To Talk To Absolutely Anyone: Confident Communication in Every Situation

by Mark Rhodes
July 2013
Beginner
200 pages
3h 24m
English
Capstone
Content preview from How To Talk To Absolutely Anyone: Confident Communication in Every Situation

13

Difficult Work and Business Conversations

In the chapters on opening a conversation and building a connection, we focused a lot on everyday social conversations. The reason for this is most conversations with new people start on the general or social side, even if for just a minute or two, before moving onto business. With so much attention given to general/social conversations it is now is time to take a look at handling some of the difficult situations in work and business.

In life there are times when we have to have, at work or in business, what some people would term “difficult conversations”. This may be doing appraisals for team members; it might be chasing for payments or delegating work to another person. It may even be talking ...

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Publisher Resources

ISBN: 9780857084071Purchase book