How to Talk to Anyone at Work: 72 Little Tricks for Big Success in Business Relationships

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Can You Look Too Confident?

As I reflect on the hundreds of speeches and seminars I’ve given over the years, several stand out for different reasons. I especially remember this next one because of the amazing audience.

A few years ago, Martin, the head of a speakers bureau I often work with, called saying the Young Presidents Organization (YPO), a prestigious group of men and women who became presidents of their companies before the age of 45, wanted me to give a breakout session at its next annual conference. I was thrilled, because fellow speakers had told me YPO members were an inspiring group. I called the bureau the next day to learn more about what they wanted. Martin said they’d asked for my most popular presentation, “How to Talk ...