How to Talk to Anyone at Work: 72 Little Tricks for Big Success in Business Relationships

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How to Look Dynamic All Day Long

This one makes you look like “a woman who knows where she’s going” or “a man who knows what he wants.” Let me tell you how this little trick was hatched. One of my speaking clients, a mergers and acquisitions (M&A) advisory firm, booked my presentation on executive image. I wasn’t very familiar with M&A at the time, so before presenting to the employees, I wanted to learn more about the company’s complicated business. My speakers bureau arranged for me to meet with the company’s president, Peter Druss. I’m sure my first question made it blatantly obvious to him that I knew little about his field. But looking back, I’m thrilled I asked it, because his unforgettable answer gave me a big gift, the technique I’ll ...