64

Understanding the Human Animal

Have you heard of horse whisperers? They are a special type of trainers who have rare insight into the needs and behavior of horses. Unlike the old-fashioned horse trainers, horse whisperers guide the animal with patience and have a profound grasp of equine psychology. With this in-depth knowledge, they gently elicit the horse’s cooperation and respect using methods the animal innately understands. In a way, a horse whisperer is a mind reader who knows how a horse he works with feels. Are its ears pulled backward? Nostrils flared? Tail swishing? Hind leg lifted? The horse whisperer knows those signals mean watch out! (Horseback riders with shattered kneecaps obviously missed them.)

The animals at your company ...

Get How to Talk to Anyone at Work: 72 Little Tricks for Big Success in Business Relationships now with the O’Reilly learning platform.

O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.