Introduction

HOW TO TALK TO ANYONE AT WORK: LITTLE TRICKS FOR BIG SUCCESS COMMUNICATING ON THE JOB

Some people have it all. Everyone at work admires them. They easily turn colleagues into friends, bosses into backers, and prospects into buyers. They get special treatment, raises, and promotions. People respect them, and they get to the top fast. What’s their secret? You’ll soon find out.

Perhaps so far you haven’t been that fortunate at work. Most people aren’t. You may be stuck with a boss who constantly criticizes you, is a control freak, micromanager, or just plain jerk. I’m sure there are a couple of coworkers who drive you berserk due to their gossiping, bullying, or backstabbing. If you’re the boss, you may have a few reports who make ...

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