How to Train Managers to Train

Chapter . Instructional Needs

Managers who train usually get involved in two types of training: job-instruction training (JIT) and on-the-job training (OJT). In either case, managers who train need to use processes similar to those used by training professionals in developing courses. These steps are planning, preparing, presenting, arranging for use of these plans back on the job, and following up through progress checks.

Step 1: Planning

During the planning stage, the manager who trains needs to analyze the job. The analysis should list the tasks involved in the job, defining each task and determining the quantifiable measures for each. From this breakdown, managers who train can develop an accurate job description and determine any gaps between ...