1Training for a Changing Workplace


Learning Objectives

By the end of this chapter, you should be able to:

• Describe the systematic four-phase training process that this course in built on.

• Describe features and pedagogic elements of this course.

• Describe the costs and benefits of training.

• Describe the training roles and responsibilities of managers, learners, and trainers.


Fast-paced, rapidly changing, dynamic, global, results-oriented, fiercely competitive, and cost-conscious are terms that characterize the current era. Individuals and organizations alike must constantly adapt to technological, economic, social, and political ...

Get How to Train Employees now with O’Reilly online learning.

O’Reilly members experience live online training, plus books, videos, and digital content from 200+ publishers.