3Assessing Training Needs


Learning Objectives

By the end of this chapter, you should be able to:

• Describe the four major steps in the training needs assessment process.

• Define the purpose of a needs assessment.

• Select methods to collect needs assessment information.

• Determine whether training or non-training interventions are indicated.

• Make recommendations based on your analysis.


This chapter is devoted to Phase 1 of the training process, Assessing Training Needs. You learn what a training needs assessment is and why conducting a needs assessment can help you make sure your training dollars are used to best advantage. We ...

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