16Heavy Metal Moves
Because they shape how others will act and react
Lawyers at an American Bar Association Dispute Resolution Conference “had to look twice when they saw rock stars from the band KISS.”
It turned out they were the conference faculty.
Why KISS? “To make a serious point”: When resolving conflict, sometimes you’ll need “skills from the dark side”. Skills known as “Heavy Metal”. The faculty discussed “taboo subjects such as manipulation, intimidation.”1
Here are three pass-on-from-generation-unto-generation truths:
Truth #1: Escalating the conflict only prolongs the conflict.
Truth #2: Conflict follows a path. Emotional responses ...
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