4Diagnosing the External Environment
By the end of this chapter, you should be able to:
• List and describe the external factors that can significantly affect a company’s performance.
• Identify key market-related forces and describe their impact on a company’s market strategy.
• Describe how technological developments can affect the effectiveness and efficiency of a company’s operations.
• Describe the impact of economic developments on a company’s financial strategy and performance.
• Complete an externally focused analysis of a company’s operations and use the results of the analysis to identify threats and opportunities ...