Chatbots are having a moment, and banks across the world are utilizing them for everything from basic customer service to assisting internal IT support. But chatbots only skim the AI landscape. Brian Pearce explains how AI helps Wells Fargo use data in a smarter way, from developing custom experiences to uncovering new insights—with customers and employees at the center of it all.
Table of contents
- Title: How Wells Fargo uses AI and natural language processing in chatbots to interact with customers
- Release date: August 2019
- Publisher(s): O'Reilly Media, Inc.
- ISBN: 0636920423607
You might also like
Strata Data Conference - New York, NY 2018
The chief data officer for Goldman Sachs, a cofounder of the blockchain computing platform Ethereum, Google …
Hands-On Machine Learning with Scikit-Learn, Keras, and TensorFlow, 2nd Edition
Through a series of recent breakthroughs, deep learning has boosted the entire field of machine learning. …
O'Reilly Strata Data Conference 2019 - New York, New York
The 2019 Strata Data Conference NYC, the biggest Big Data conference in the world, was a …
Strata Data Conference 2019 - San Francisco, California
Thousands of the data scientists, analysts, engineers, developers, and executives converged at the Strata Data Conference …