1
Chapter
3
The secrets of talking to
anyone with confidence
We’re all unique, thank heavens. How dull if we were all the
same. But we do have one thing in common. We’re all commu-
nicating, all the time. We’re built to communicate and connect.
But some of us really don’t enjoy it and think we’re not very
good at it. And sometimes, because we don’t enjoy it and think
we’re not very good at it, we go out of our way to avoid it.
What stops people talking ...
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