Chapter 12. Introduction to OpenView Operations (OVO)

Many challenges lie ahead for communication service providers. While NNM addresses many of these challenges, it is difficult, if not impossible, for one product to satisfy all of them. Add-on products such as Customer Views (CV) and Service Information Portal (SIP) extend the functionality of NNM by allowing customization of the physical enterprise to reflect the logical enterprise. Service providers may require additional functionality to adequately manage extra resources, such as applications. In today's always-on infrastructure, there's a higher demand to keep all components of the enterprise up and running.

OpenView Operations (OVO) focuses on managing applications that run in the enterprise. ...

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