02 What is HR?

WHAT IS HR?

It’s not an exaggeration to say that mentioning you work in ‘human resources’ at some kind of social event causes a reaction similar to saying you work as a tax inspector or a traffic warden. We often seem to be seen as a necessary evil. Many are the tales of incompetence, insensitivity, slowness and lack of commercial understanding. Most people have their own negative experience with HR, ranging from a slow recruitment process to an impersonal and insensitive redundancy process. George Clooney’s 2009 film, Up In The Air - in which the protagonist makes a living as the go-between who tells workers they have been ‘let go’ when their employers are unwilling to do it themselves - did us no favours.

There are a number ...

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