14 What It All Means

Ellen Tunstall

John Salamone

There you have it—our 13 stories, insights actually, into what works in government. We promised up front that we wouldn’t be prescriptive, that we would try to avoid trendiness, that we’d share some of the messiness, and, most important, that we’d tell you what happened and why. We hope we’ve accomplished that.

President Theodore Roosevelt is often credited with building the foundation of the modern civil service. His words, and the words of others, highlight five themes and lessons we have gleaned from our study and conversations.

Foundations of Modern Government

“During Roosevelt’s 7 years as President, the foundations of the modern Federal Government were laid. Many new agencies were created ...

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