Chapter 11An Introduction to SAFe®
There are many scaling frameworks to choose from, but the one used most frequently is the Scaled Agile Framework®, or SAFe® for short.1 SAFe is used here as a representative approach to scaling Agile, because it’s flexible, robust, widely adopted, and already incorporates values appropriate to Human-Centered Design (HCD), making its specific practices good for discussing where HCD should fit.
For instance, SAFe® explicitly calls out and values Customer Centricity,2 Design Thinking,3 and Lean UX4 as skills and ways of thinking it encourages ...
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