Human-Centered Lean Six Sigma

Introduction

Every day, we have opportunities to make a difference. We must seize these moments, even if we must go against the grain to do it. The problems we encounter can vary widely, from the obvious and simple to extraordinarily complex issues permeating an entire organization.

The biggest challenge in effectively addressing a problem is knowing where to start. Without understanding that, we might begin with the wrong end of the spectrum, tackling significant enterprise issues that can be unattainable or unsolvable, or homing in on small and remedial problems that have insignificant impacts on the business. We have observed many enterprise-wide initiatives misaligning with smaller initiatives, or in other words, broad intentions from the ...