Human-Computer Etiquette

Human-Computer Etiquette

by Caroline C. Hayes, Christopher A. Miller
Released December 2010
Publisher(s): Auerbach Publications
ISBN: 9781420069464

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Book description

Written by a panel of experts, this edited collection explores a wide range of issues pertaining to how computers evoke human social expectations. The book illustrates how socially acceptable conventions can strongly impact the effectiveness of human-computer interactions and how to consider such norms in the design of human-computer interfaces. Providing a complete introduction to the design of social responses to computers, the text emphasizes the value of social norms in the development of usable and enjoyable technology. It also describes the role of socially correct behavior in technology adoption and how to design human-computer interfaces for a competitive global market.

Table of contents

  1. Front Cover (1/2)
  2. Front Cover (2/2)
  3. Contents
  4. Photo and Figure Credits
  5. Acknowledgments
  6. The Editors
  7. Contributors
  8. Chapter 1 - Human–Computer Etiquette: Should Computers Be Polite? (1/3)
  9. Chapter 1 - Human–Computer Etiquette: Should Computers Be Polite? (2/3)
  10. Chapter 1 - Human–Computer Etiquette: Should Computers Be Polite? (3/3)
  11. Chapter 2 - As Human–Computer Interactions Go Global (1/4)
  12. Chapter 2 - As Human–Computer Interactions Go Global (2/4)
  13. Chapter 2 - As Human–Computer Interactions Go Global (3/4)
  14. Chapter 2 - As Human–Computer Interactions Go Global (4/4)
  15. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (1/6)
  16. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (2/6)
  17. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (3/6)
  18. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (4/6)
  19. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (5/6)
  20. Chapter 3 - Etiquette to Bridge Cultural Faultlines: Cultural Faultlines in Multinational Teams: Potential for Unintended Rudeness (6/6)
  21. Chapter 4 - Computational Models of Etiquette and Culture (1/6)
  22. Chapter 4 - Computational Models of Etiquette and Culture (2/6)
  23. Chapter 4 - Computational Models of Etiquette and Culture (3/6)
  24. Chapter 4 - Computational Models of Etiquette and Culture (4/6)
  25. Chapter 4 - Computational Models of Etiquette and Culture (5/6)
  26. Chapter 4 - Computational Models of Etiquette and Culture (6/6)
  27. Chapter 5 - The Role of Politeness in Interactive Educational Software for Language Tutoring (1/5)
  28. Chapter 5 - The Role of Politeness in Interactive Educational Software for Language Tutoring (2/5)
  29. Chapter 5 - The Role of Politeness in Interactive Educational Software for Language Tutoring (3/5)
  30. Chapter 5 - The Role of Politeness in Interactive Educational Software for Language Tutoring (4/5)
  31. Chapter 5 - The Role of Politeness in Interactive Educational Software for Language Tutoring (5/5)
  32. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (1/6)
  33. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (2/6)
  34. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (3/6)
  35. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (4/6)
  36. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (5/6)
  37. Chapter 6 - Designing for Other Cultures: Learning Tools Design in the Nasa Amerindian Context (6/6)
  38. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (1/8)
  39. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (2/8)
  40. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (3/8)
  41. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (4/8)
  42. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (5/8)
  43. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (6/8)
  44. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (7/8)
  45. Chapter 7 - Network Operations: Developing Trust in Human and Computer Agents (8/8)
  46. Chapter 8 - Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion (1/5)
  47. Chapter 8 - Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion (2/5)
  48. Chapter 8 - Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion (3/5)
  49. Chapter 8 - Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion (4/5)
  50. Chapter 8 - Etiquette in Distributed Game-Based Training: Communication, Trust, Cohesion (5/5)
  51. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (1/6)
  52. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (2/6)
  53. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (3/6)
  54. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (4/6)
  55. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (5/6)
  56. Chapter 9 - Etiquette in Motivational Agents: Engaging Users and Developing Relationships (6/6)
  57. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (1/7)
  58. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (2/7)
  59. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (3/7)
  60. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (4/7)
  61. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (5/7)
  62. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (6/7)
  63. Chapter 10 - Anthropomorphism and Social Robots: Setting Etiquette Expectations (7/7)
  64. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (1/6)
  65. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (2/6)
  66. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (3/6)
  67. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (4/6)
  68. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (5/6)
  69. Chapter 11 - The Social Brain: Behavioral, Computational, and Neuroergonomic Perspectives (6/6)
  70. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (1/7)
  71. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (2/7)
  72. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (3/7)
  73. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (4/7)
  74. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (5/7)
  75. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (6/7)
  76. Chapter 12 - Etiquette Considerations for Adaptive Systems that Interrupt: Cost and Benefits (7/7)
  77. Chapter 13 - Etiquette-Based Sociotechnical Design (1/6)
  78. Chapter 13 - Etiquette-Based Sociotechnical Design (2/6)
  79. Chapter 13 - Etiquette-Based Sociotechnical Design (3/6)
  80. Chapter 13 - Etiquette-Based Sociotechnical Design (4/6)
  81. Chapter 13 - Etiquette-Based Sociotechnical Design (5/6)
  82. Chapter 13 - Etiquette-Based Sociotechnical Design (6/6)
  83. Chapter 14 - Politechnology: Manners Maketh Machine (1/3)
  84. Chapter 14 - Politechnology: Manners Maketh Machine (2/3)
  85. Chapter 14 - Politechnology: Manners Maketh Machine (3/3)
  86. Chapter 15 - Epilogue
  87. Back Cover

Product information

  • Title: Human-Computer Etiquette
  • Author(s): Caroline C. Hayes, Christopher A. Miller
  • Release date: December 2010
  • Publisher(s): Auerbach Publications
  • ISBN: 9781420069464