Much has occurred during the 14 years since the first edition of Human Factors in Simple and Complex Systems. The World Wide Web, which was in its infancy in 1994, has become central to many aspects of life. Whereas use of the Internet was restricted primarily to e-mail messages between academic users, it is now part of the “information society.” Without leaving home, we can order products and services of various types, engage in banking and other financial transactions, obtain information on almost any topic, and converse with other people from around the world.
One effect of this growth in use of the Internet is an increased concern with making the Internet accessible to all people, including the elderly, people with ...
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