Chapter 12
Work task design
Abstract
The field of work task design has been around over 100 years. This chapter considers causes of decreased work performance such as stress and administrative and engineering solutions that can be used to improve human performance. Particular consideration is given to reducing risks associated with human fatigue. Error proofing and human reliability analysis are also discussed.
Keywords
work task design
human stress
error proofing
human reliability analysis
12.1. Introduction to work design
Work task design has a long history in the field of industrial engineering (IE). Over the last 125 years IEs have been analyzing work for a variety of reasons. Around the turn of the 20th century Frederick W. Taylor led the ...
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