INTRODUCTION
What’s Our Role in the Age of AI?
The first edition of this book appeared amid a fierce—and lopsided—debate about the future of work in the age of AI. On one side, an overwhelming majority of observers predicted that AI-powered automation would wipe out millions of jobs around the world. On the other side, a small number of dissenters argued that AI had the potential to create jobs at the nexus of human and machine and that leading companies would use AI to augment human capabilities, not replace them. Human + Machine was among the first to make that case.
In the ensuing years, the Covid-19 pandemic dramatically accelerated the adoption of AI by companies across industries. But a funny thing happened: jobs didn’t disappear and ...
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