Introduction
This book is for anyone who works for a company, for him-or herself, or for a small business, or who owns his or her own business. All too often, human resource management (HRM) is dismissed as “touchy-feely” or “soft people stuff” it is rarely viewed as a valuable, trainable skill.
Most of the time, a skilled laborer, accountant, engineer, or “enter your original job title here” is promoted to “manager” or “area coordinator” on the basis of his or her skills in a particular functional area—OK, but now what? An excellent accountant or engineer may have no skills, knowledge, or training in managing people! So how do these folks acquire the appropriate managerial skills? Well, the reality is that some of them never do—they continue ...
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