Chapter 4Knowledge Facilitator
“Knowledge sharing is considered by most people as personal decision as opposed to absolute obligation. And personal decisions to share knowledge are most sensitive to trust and goodwill.”—Ora Setter
“Knowledge management is to knowledge-based organizations what job procedures were in administration and manufacturing-based organizations.”—Allan Punzalan Isaac
Knowledge management has become a fashionable term in organizations today. There are even chief knowledge officers (CKOs), although individuals in this role frequently find themselves having to explain what their job titles mean. Just what is meant by “knowledge” and how one might “manage” it is a frequent topic of discussion. In this chapter, we will first ...
Get Human Resource Management in the Knowledge Economy now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
