After reading this chapter, you should be able to:
Understand the meaning of human resources
Define the objectives, scope and functions of human resource management (HRM)
Differentiate between HRM and personnel management
Enumerate the qualities of HR managers
Discuss the future role of HRM
Infosys Technologies has been adjudged the best employer of the year by a number of leading human resource (HR) surveys for its outstanding HR practices. It is one of the few companies that succeeded in greatly influencing the attitude and behaviour of the employees and the performance of the organization through creative HR practices.
The HR policies of Infosys include: (i) focusing ...