CHAPTER 1

Introduction to Human Resource Management

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

  1. Understand the meaning of human resources

  2. Define the objectives, scope and functions of human resource management (HRM)

  3. Differentiate between HRM and personnel management

  4. Enumerate the qualities of HR managers

  5. Discuss the future role of HRM

Infosys Technologies has been adjudged the best employer of the year by a number of leading human resource (HR) surveys for its outstanding HR practices. It is one of the few companies that succeeded in greatly influencing the attitude and behaviour of the employees and the performance of the organization through creative HR practices.

The HR policies of Infosys include: (i) focusing ...

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