CHAPTER 12

Organizational Development

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

  1. Understand organizational development

  2. Understand the process of organizational development

  3. List the various approaches to organizational development

  4. Explain organizational development interventions

  5. Explain the benefits of organizational development interventions

Mahindra and Mahindra (M&M) is a leading automobile company in India. It is one of the top-ten industrial houses in the country. Its product line includes passenger cars, tractors and multi-utility vehicles. This company believes in co-creating a performance-driven work culture that provides employees the freedom to work without fear. M&M has won several awards for its HR ...

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