CHAPTER 23

Industrial Disputes and Collective Bargaining

CHAPTER OBJECTIVES

After reading this chapter, you should be able to:

  1. Understand the objectives, characteristics, causes and types of industrial disputes

  2. Explain the investigation and settlement of disputes

  3. Enumerate the features and procedures of collective bargaining

  4. List the conditions needed for effective bargaining

Tata Steel is one of the oldest and largest private sector steel companies in India. Its labour practices meet the United Nations Global Compact principles. It has won accolades for its HR policies and corporate governance. Some of the awards include the Most Admired Knowledge Award from MAKE Asia in 2007 and The Amity Corporate Excellence Award from the Amity International ...

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