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STRATEGIC HUMAN RESOURCE MANAGEMENT

 

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Chapter Objectives

  • To understand the meaning of strategy, the levels of strategy and the process of strategic management.
  • To understand and explain what is strategic HR management and how it is related to the corporate strategy.
  • To define strategic human resource management and to develop a view on how best to approach HR strategy.
  • To understand what makes strategies work or fail.

Opening Case

It was July 2011 and Pawan Malhotra, the newly appointed Director–HR of Easyreach, an integrated telecom services company, stood looking out of his window, trying to decide what actions he needed to take ...

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