CHAPTER 12
Organizational Development
CHAPTER OBJECTIVES
After reading this chapter, you should be able to:
- Understand organizational development
- Understand the process of organizational development
- List the various approaches to organizational development
- Explain organizational development interventions
- Explain the benefits of organizational development interventions
Mahindra and Mahindra (M&M) is a leading automobile company in India. It is one of the top-ten industrial houses in the country. Its product line includes passenger cars, tractors and multi-utility vehicles. This company believes in co-creating a performance-driven work culture that provides employees the freedom to work without fear. M&M has won several awards for its HR policies ...
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