CHAPTER 5

Four Key HR Processes and How to Improve Them

5.1   Business Process Re-engineering

The need for HR process re-engineering—a critical skill if you’re going to work with the business as a partner and focus on improvements.

The best educated workforce ever, dynamic Information Technology and systems, more employment law than ever before, the highest levels of training—yet why are we failing to get the performance increases we hoped for? Rather than chasing the latest fad or fashion we might to better to be a bit circumvented and look at what acutely takes performance from people. Most of our current performance problems are traceable back to the time of Adam Smith (1776) and his thoughts on how work was structured and managed. There are ...

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