Chapter 10
Onboarding: Setting Up New Team Members for Success
IN THIS CHAPTER
Thinking onboarding — beyond forms and ways of working
Avoiding common mistakes
Empathizing with new employees and easing anxieties
Helping new employees to better understand the company and their job
Following up on an employee’s onboarding experience
Understanding the role of the employee handbook and procedures manual
Anew job is a big moment for anyone. You’ve been there yourself and no doubt can relate to the excitement around starting something new and the anxiety of the unknown. It’s important for employers to remember and recognize that starting a new job comes with a flood of emotions. There’s pressure to perform. There are expectations to achieve great things. There are new people to meet. It’s a lot to take in, and the more employers acknowledge this, the more time and energy they’ll spend supporting ...
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