Human Resources Management for Health Care Organizations: A Strategic Approach

Developing an Evaluation Program

There is little consistency in performance evaluation systems across health care organizations. Some systems tie performance with pay, with yearly evaluations determining pay increases, bonuses, or both. At other agencies formal performance evaluation systems do not even exist. In many health care organizations collective bargaining agreements determine promotions and pay increases. In this environment, if evaluations exist they are used strictly as communication vehicles.

The only commonality often found in performance evaluation systems is that both the raters and ratees typically dislike having to participate in the evaluation process. Yet despite the reservations expressed about performance evaluation systems, ...