After you have read this chapter, you should be able to

  • Define training and discuss why a strategic human resources management (SHRM) approach is important in today’s environment
  • Define development, and discuss why an SHRM approach is important
  • Describe different training delivery methods
  • Explain the methods used to evaluate training and development activities
  • Explain the role of the HR staff in designing and implementing career development programs
  • Understand why it is important to integrate career development programs with other HR programs such as performance management, training, selection, and compensation

The demands placed on public and nonprofit organizations keep changing. Agencies are threatened ...

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